Superloop incident

1/21 McLeod St, Cairns City QLD 4870 - Site Outage

Minor Resolved

Superloop experienced a minor incident on October 19, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 7h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 09:04 PM UTC
Resolved
Oct 20, 2026, 05:01 AM UTC
Duration
7h 56m
Detected by Pingoru
Oct 19, 2026, 09:04 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Oct 19, 2026, 09:04 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 1/21 McLeod St, Cairns City QLD 4870

  2. resolved Oct 20, 2026, 05:01 AM UTC

    This incident has been resolved.