Superloop incident

170 Kessels Rd, Nathan QLD 4111 - Site Outage

Notice Resolved

Superloop experienced a notice incident on October 18, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 08:47 PM UTC
Resolved
Oct 18, 2026, 11:06 PM UTC
Duration
2h 18m
Detected by Pingoru
Oct 18, 2026, 08:47 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Oct 18, 2026, 08:47 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 170 Kessels Rd, Nathan QLD 4111

  2. identified Oct 18, 2026, 09:17 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Oct 18, 2026, 09:17 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Oct 18, 2026, 11:06 PM UTC

    This incident has been resolved.