Superloop incident

97 Elizabeth St Brisbane, QLD 4000 - Site Outage

Resolved after 4 days 23 hours, on September 23, 2026.

identified Sep 24, 2026, 05:18 AM UTC

We have identified an issue and working on fixing an issue

Started
Sep 23, 2026, 06:19 PM UTC
Resolved
Sep 28, 2026, 06:14 PM UTC
Duration
4d 23h
Detected by Pingoru
Sep 23, 2026, 06:19 PM UTC

Update timeline

  1. investigating Sep 23, 2026, 06:19 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 97 Elizabeth St Brisbane, QLD 4000

  2. monitoring Sep 23, 2026, 08:01 PM UTC

    We are continuing to work on a fix for this incident.

  3. investigating Sep 23, 2026, 11:51 PM UTC

    A technician has arrived onsite.

  4. identified Sep 24, 2026, 05:18 AM UTC

    We have identified an issue and working on fixing an issue

  5. resolved Sep 28, 2026, 06:14 PM UTC

    We implemented a fix and are currently monitoring the result.

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