Superloop incident

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Site Outage

Notice

Ongoing since 11:53 PM UTC, affecting Australia & New Zealand (NSW Managed Wi-Fi).

monitoring Nov 12, 2026, 01:54 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Nov 11, 2026, 11:53 PM UTC
Resolved
Ongoing
Duration
● 9h 57m
Detected by Pingoru
Nov 11, 2026, 11:53 PM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating Nov 11, 2026, 11:53 PM UTC

    Network Operations is currently investigating a sitewide service interruption at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480

  2. identified Nov 11, 2026, 11:55 PM UTC

    We have identified an unplanned local power outage at the affected site. Estimated time of restoration is not yet available. Further updates will be provided once more information is available

  3. monitoring Nov 12, 2026, 01:54 AM UTC

    We implemented a fix and are currently monitoring the result.

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