Sumo Logic US1 incident

Problem with Cloud SIEM APIs in North America 2 (US2)

Resolved after 38 minutes, affecting Cloud SIEM APIs, on November 5, 2026.

resolved Nov 05, 2026, 09:08 AM UTC

We are no longer seeing issues with Cloud SIEM APIs and normal operation has been restored at this time.

Started
Nov 05, 2026, 08:29 AM UTC
Resolved
Nov 05, 2026, 09:08 AM UTC
Duration
38m
Detected by Pingoru
Nov 05, 2026, 08:29 AM UTC

Affected components

Cloud SIEM APIs

Update timeline

  1. investigating Nov 05, 2026, 08:29 AM UTC

    We are currently investigating reports of problems with Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We will provide more information soon.

  2. monitoring Nov 05, 2026, 08:44 AM UTC

    We have implemented a fix for the issue affecting Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We are currently monitoring the results.

  3. resolved Nov 05, 2026, 09:08 AM UTC

    We are no longer seeing issues with Cloud SIEM APIs and normal operation has been restored at this time.

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