Sumo Logic US1 incident

Problem with Cloud SIEM Processing in North America 1 (US1)

Minor Resolved View vendor source →

Sumo Logic US1 experienced a minor incident on September 22, 2026 affecting Cloud SIEM Processing, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 05:44 PM UTC
Resolved
Sep 22, 2026, 07:12 PM UTC
Duration
1h 28m
Detected by Pingoru
Sep 22, 2026, 05:44 PM UTC

Affected components

Cloud SIEM Processing

Update timeline

  1. investigating Sep 22, 2026, 05:44 PM UTC

    We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.

  2. monitoring Sep 22, 2026, 05:56 PM UTC

    We have implemented a fix for the issue affecting Cloud SIEM Processing. We are currently monitoring the results.

  3. resolved Sep 22, 2026, 07:12 PM UTC

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.