Sumo Logic US1 incident

Problem with Tracing Collection in North America 2 (US2)

Minor Resolved View vendor source →

Sumo Logic US1 experienced a minor incident on September 27, 2026 affecting Tracing Collection, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2026, 01:22 AM UTC
Resolved
Sep 27, 2026, 03:34 AM UTC
Duration
2h 12m
Detected by Pingoru
Sep 27, 2026, 01:22 AM UTC

Affected components

Tracing Collection

Update timeline

  1. investigating Sep 27, 2026, 01:22 AM UTC

    We are currently investigating reports of problems with Tracing Collection. Trace data sent may fail to ingest or be rejected due to service unavailability. We will provide more information soon.

  2. monitoring Sep 27, 2026, 01:34 AM UTC

    We have implemented a fix for the issue affecting Tracing Collection. We are currently monitoring the results.

  3. resolved Sep 27, 2026, 03:34 AM UTC

    We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.