Sumo Logic incident
Problem with Cloud SIEM Processing in North America 2 (US2)
Resolved after 28 minutes, affecting Cloud SIEM Processing, on October 1, 2026.
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
Affected components
Update timeline
- investigating Oct 01, 2026, 01:36 PM UTC
We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
- identified Oct 01, 2026, 01:55 PM UTC
We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.
- resolved Oct 01, 2026, 02:04 PM UTC
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
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