Sumo Logic experienced a minor incident on January 20, 2026 affecting Metrics Searches, lasting 12h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2026, 06:11 PM UTC
We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
- identified Mar 26, 2026, 06:11 PM UTC
We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.
- monitoring Mar 26, 2026, 06:12 PM UTC
We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
- resolved Mar 26, 2026, 06:12 PM UTC
We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.