Sumo Logic incident

Problem with Cloud SIEM Processing in North America 2 (US2)

Resolved after 38 minutes, affecting Cloud SIEM Processing, on October 1, 2026.

resolved Oct 01, 2026, 09:42 AM UTC

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

Started
Oct 01, 2026, 09:03 AM UTC
Resolved
Oct 01, 2026, 09:42 AM UTC
Duration
38m
Detected by Pingoru
Oct 01, 2026, 09:03 AM UTC

Affected components

Cloud SIEM Processing

Update timeline

  1. monitoring Oct 01, 2026, 09:03 AM UTC

    We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.

  2. resolved Oct 01, 2026, 09:42 AM UTC

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

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