SugarSync Outage History

SugarSync is up right now

There were 2 SugarSync outages since April 8, 2026 totaling 25h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sugarsync.com

Critical April 15, 2026

Login and connectivity issues

Detected by Pingoru
Apr 15, 2026, 05:11 PM UTC
Resolved
Apr 16, 2026, 02:18 PM UTC
Duration
21h 6m
Affected: Web ApplicationTwo-Factor Authentication (2FA)SugarSync.com Main Website
Timeline · 3 updates
  1. investigating Apr 15, 2026, 05:11 PM UTC

    Our engineers are currently working on resolving a system issue that is affecting connectivity and access to SugarSync. More information will be posted here as it becomes available.

  2. monitoring Apr 15, 2026, 05:21 PM UTC

    Our engineers have identified the cause of issue affecting connectivity and access to SugarSync. All systems appear to be functioning now and are being monitored closely.

  3. resolved Apr 16, 2026, 02:18 PM UTC

    Our engineers have fully resolved the issue affecting connectivity and access to SugarSync.

Read the full incident report →

Minor April 8, 2026

Email Message Delays

Detected by Pingoru
Apr 08, 2026, 07:29 PM UTC
Resolved
Apr 09, 2026, 12:04 AM UTC
Duration
4h 34m
Affected: Ticketing
Timeline · 2 updates
  1. identified Apr 08, 2026, 07:29 PM UTC

    An ongoing Google-related issue with email messages has resulted in extended delays in response. You can check the status of the issue here - https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT

  2. resolved Apr 09, 2026, 12:04 AM UTC

    Google has indicated that the issue has been resolved.

Read the full incident report →

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