Resolved after 21 hours 6 minutes, affecting Web Application and Two-Factor Authentication (2FA) and 1 more, on April 15, 2026.
Our engineers have fully resolved the issue affecting connectivity and access to SugarSync.
Affected components
Update timeline
- investigating Apr 15, 2026, 05:11 PM UTC
Our engineers are currently working on resolving a system issue that is affecting connectivity and access to SugarSync. More information will be posted here as it becomes available.
- monitoring Apr 15, 2026, 05:21 PM UTC
Our engineers have identified the cause of issue affecting connectivity and access to SugarSync. All systems appear to be functioning now and are being monitored closely.
- resolved Apr 16, 2026, 02:18 PM UTC
Our engineers have fully resolved the issue affecting connectivity and access to SugarSync.
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