SugarSync experienced a minor incident on April 8, 2026 affecting Ticketing, lasting 4h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Ticketing
Update timeline
- identified Apr 08, 2026, 07:29 PM UTC
An ongoing Google-related issue with email messages has resulted in extended delays in response. You can check the status of the issue here - https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT
- resolved Apr 09, 2026, 12:04 AM UTC
Google has indicated that the issue has been resolved.