SugarSync incident

Problems accessing account setttings page

Ongoing since 05:59 PM UTC, affecting Web Application.

investigating Nov 11, 2026, 05:59 PM UTC

Our engineers are working to resolve an issue that is affecting the ability to access the "My Account" settings page in the portal for some accounts. Updates will be posted here as more information becomes available.

Started
Nov 11, 2026, 05:59 PM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Nov 11, 2026, 05:59 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Nov 11, 2026, 05:59 PM UTC

    Our engineers are working to resolve an issue that is affecting the ability to access the "My Account" settings page in the portal for some accounts. Updates will be posted here as more information becomes available.

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