Resolved after 15 minutes, affecting StudyFetch.com and StudyFetch Mobile App, on October 28, 2026.
The issue with Tutor Me and Call with Sparky has been resolved and all features are functioning normally again. We apoligize for any inconvenience this has caused!
Affected components
StudyFetch.comStudyFetch Mobile App
Update timeline
- identified Oct 28, 2026, 11:52 PM UTC
We've identified an issue with an upstream provider that is causing connections to Tutor Me and Call with Sparky to fail. We are actively working on finding a resolution.
- resolved Oct 29, 2026, 12:07 AM UTC
The issue with Tutor Me and Call with Sparky has been resolved and all features are functioning normally again. We apoligize for any inconvenience this has caused!
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