StudyFetch experienced a minor incident on August 19, 2026 affecting StudyFetch.com and StudyFetch Mobile App, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 01:25 PM UTC
Status: Investigating Document uploads are currently delayed or failing. We are aware of the issue and are investigating the cause. Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance)
- monitoring Aug 19, 2026, 01:29 PM UTC
Status: Monitoring We’ve identified the issue with document uploads and implemented a fix. Processing is recovering and may take a few minutes while we monitor progress. Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance)
- monitoring Aug 19, 2026, 01:46 PM UTC
Status: Monitoring Stuck uploads are recovering and will be fully caught up within a few minutes. We are still actively monitoring progress closely Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance)
- resolved Aug 19, 2026, 02:30 PM UTC
Status: Resolved Stuck document uploads have caught up and are operating normally. This incident is resolved. Affected components StudyFetch.com (Operational) StudyFetch Mobile App (Operational)