StudyFetch experienced a minor incident on September 22, 2026 affecting StudyFetch.com and StudyFetch Mobile App and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 22, 2026, 04:27 AM UTC
Status: Identified Update: Some AI responses are coming back slowly or failing to generate. You may see longer load times or an error when asking a question or generating materials. The rest of StudyFetch , your files, notes, decks and account are unaffected. We're looking into it now and will post an update as soon as we know more. If a response fails, retrying in a minute often works. Affected components StudyFetch.com (Partial outage) StudyFetch Mobile App (Partial outage) StudyFetch Enterprise (Partial outage)
- monitoring Sep 22, 2026, 04:37 AM UTC
Status: Monitoring Update: We found the cause, an issue with the system that routes requests to our AI models, and have deployed a fix. We're starting to see AI responses recover and are watching closely to make sure it holds. If you hit an error in the next few minutes, try again. We'll confirm here once everything is fully back to normal. Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance) StudyFetch Enterprise (Degraded performance)
- resolved Sep 22, 2026, 05:20 AM UTC
Status: Resolved Incident has been resolved Affected components StudyFetch Mobile App (Operational) StudyFetch Enterprise (Operational) StudyFetch.com (Operational)