StudyFetch Outage History

StudyFetch had 5 outages in the last 2 years totaling 4h 28m of downtime, averaging 0.2 incidents per month.

There were 5 StudyFetch outages since August 10, 2026 totaling 4h 28m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.studyfetch.com

Minor September 22, 2026

AI responses are slow or failing

Detected by Pingoru: Sep 22, 2026, 04:27 AM UTC
Resolved: Sep 22, 2026, 05:20 AM UTC
Duration: 52m

Affected: StudyFetch.comStudyFetch Mobile AppStudyFetch Enterprise

Timeline · 3 updates

identified Sep 22, 2026, 04:27 AM UTC

Status: Identified Update: Some AI responses are coming back slowly or failing to generate. You may see longer load times or an error when asking a question or generating materials. The rest of StudyFetch , your files, notes, decks and account are unaffected. We're looking into it now and will post an update as soon as we know more. If a response fails, retrying in a minute often works. Affected components StudyFetch.com (Partial outage) StudyFetch Mobile App (Partial outage) StudyFetch Enterprise (Partial outage)
monitoring Sep 22, 2026, 04:37 AM UTC

Status: Monitoring Update: We found the cause, an issue with the system that routes requests to our AI models, and have deployed a fix. We're starting to see AI responses recover and are watching closely to make sure it holds. If you hit an error in the next few minutes, try again. We'll confirm here once everything is fully back to normal. Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance) StudyFetch Enterprise (Degraded performance)
resolved Sep 22, 2026, 05:20 AM UTC

Status: Resolved Incident has been resolved Affected components StudyFetch Mobile App (Operational) StudyFetch Enterprise (Operational) StudyFetch.com (Operational)

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Minor September 18, 2026

Slow loading and lists not loading

Detected by Pingoru: Sep 18, 2026, 10:28 PM UTC
Resolved: Sep 18, 2026, 11:08 PM UTC
Duration: 40m

Affected: StudyFetch.comStudyFetch Mobile App

Timeline · 2 updates

monitoring Sep 18, 2026, 10:28 PM UTC

Status: Monitoring Some users are experiencing slower than usual loading times, and lists may occasionally fail to load. We're aware of the issue and actively working on it. Your data is safe and unaffected. Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance)
resolved Sep 18, 2026, 11:08 PM UTC

Status: Resolved The issue is resolved. Contact support should any issues persist Affected components StudyFetch.com (Operational) StudyFetch Mobile App (Operational)

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Minor September 10, 2026

AI slow to respond - MONITORING

Detected by Pingoru: Sep 10, 2026, 09:53 PM UTC
Resolved: Sep 10, 2026, 10:02 PM UTC
Duration: 8m

Affected: StudyFetch.comStudyFetch Mobile AppStudyFetch EnterpriseStudyFetch API

Timeline · 3 updates

investigating Sep 10, 2026, 09:53 PM UTC

Status: Investigating We're aware that AI features on StudyFetch including chat, explanations, and study material generation, are currently taking longer than usual to respond. The platform remains available and requests are completing, but you may experience delays or occasional timeouts when waiting for AI-generated results. Our team has identified the slowdown and is actively investigating the root cause. We'll post updates here as we learn more and will confirm once response times return to normal. Thanks for your patience. Affected components StudyFetch API (Degraded performance) StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance) StudyFetch Enterprise (Degraded performance)
monitoring Sep 10, 2026, 09:59 PM UTC

Status: Monitoring We've identified the cause of the slowdown and rolled out a fix. AI response times across StudyFetch, including chat, explanations, and study material generation, have returned to normal. Uploads that stalled during the incident are now processing through the queue and should complete shortly without any action needed on your end. We're continuing to monitor performance closely to confirm everything is fully stable and will close this incident once we're confident it's resolved. Thanks for your patience. Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance) StudyFetch Enterprise (Degraded performance) StudyFetch API (Degraded performance)
resolved Sep 10, 2026, 10:02 PM UTC

Status: Resolved This incident is now resolved. AI response times across StudyFetch, including chat, explanations, and study material generation, have been stable since the fix was deployed. All uploads that stalled during the incident have finished processing through the queue. If you're still experiencing slow responses or a stuck upload, please contact support and we'll take a look. Thanks for your patience. Affected components StudyFetch Enterprise (Operational) StudyFetch API (Operational) StudyFetch.com (Operational) StudyFetch Mobile App (Operational)

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Minor August 19, 2026

Document Upload Processing Degraded

Detected by Pingoru: Aug 19, 2026, 01:25 PM UTC
Resolved: Aug 19, 2026, 02:30 PM UTC
Duration: 1h 5m

Affected: StudyFetch.comStudyFetch Mobile App

Timeline · 4 updates

investigating Aug 19, 2026, 01:25 PM UTC

Status: Investigating Document uploads are currently delayed or failing. We are aware of the issue and are investigating the cause. Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance)
monitoring Aug 19, 2026, 01:29 PM UTC

Status: Monitoring We’ve identified the issue with document uploads and implemented a fix. Processing is recovering and may take a few minutes while we monitor progress. Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance)
monitoring Aug 19, 2026, 01:46 PM UTC

Status: Monitoring Stuck uploads are recovering and will be fully caught up within a few minutes. We are still actively monitoring progress closely Affected components StudyFetch.com (Degraded performance) StudyFetch Mobile App (Degraded performance)
resolved Aug 19, 2026, 02:30 PM UTC

Status: Resolved Stuck document uploads have caught up and are operating normally. This incident is resolved. Affected components StudyFetch.com (Operational) StudyFetch Mobile App (Operational)

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Minor August 10, 2026

Site Maintence, StudyFetch 3.0

Detected by Pingoru: Aug 10, 2026, 02:01 AM UTC
Resolved: Aug 10, 2026, 03:43 AM UTC
Duration: 1h 41m

Affected: StudyFetch.comStudyFetch Mobile AppStudyFetch Enterprise Single TenantStudyFetch Enterprise

Timeline · 4 updates

identified Aug 10, 2026, 02:01 AM UTC

Status: Identified We're rolling out StudyFetch 3.0, a full platform overhaul and rebrand. We expect no disruption, but we're opening this incident proactively because the release touches every part of the platform. Window: roughly 30 minutes. If you do hit something, it'll most likely be a slow page load or a one-off error that clears on refresh. We'll post updates here as the rollout progresses. Affected components StudyFetch Mobile App (Partial outage) StudyFetch Enterprise Single Tenant (Partial outage) StudyFetch Enterprise (Partial outage) StudyFetch.com (Partial outage)
identified Aug 10, 2026, 03:41 AM UTC

Status: Identified "StudyFetch 3.0 is live and everything is operating normally. Thanks for your patience — go take a look. " Affected components StudyFetch.com (Operational) StudyFetch Mobile App (Operational) StudyFetch Enterprise Single Tenant (Operational) StudyFetch Enterprise (Operational)
identified Aug 10, 2026, 03:43 AM UTC

Status: Identified "StudyFetch 3.0 is live and everything is operating normally. Thanks for your patience — go take a look. " Affected components StudyFetch.com (Operational) StudyFetch Mobile App (Operational) StudyFetch Enterprise Single Tenant (Operational) StudyFetch Enterprise (Operational)
resolved Aug 10, 2026, 03:43 AM UTC

Status: Resolved "StudyFetch 3.0 is live and everything is operating normally. Thanks for your patience — go take a look. " Affected components StudyFetch.com (Operational) StudyFetch Mobile App (Operational) StudyFetch Enterprise Single Tenant (Operational) StudyFetch Enterprise (Operational)

Read the full incident report →