Stova Outage History

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Stova had 11 outages in the last 2 years totaling 578h 27m of downtime — averaging 0.5 incidents per month.

There were 11 Stova outages since October 20, 2025 totaling 578h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.stova.io

Major May 25, 2026

Email delivery issues affecting accounts using Email V2 in the EU region.

Detected by Pingoru
May 25, 2026, 02:58 PM UTC
Resolved
May 25, 2026, 03:58 PM UTC
Duration
1h
Affected: Email
Timeline · 3 updates
  1. identified May 25, 2026, 02:58 PM UTC

    We’re currently experiencing degraded performance impacting email delivery for accounts using Email V2 in the EU region. Mailgun has identified the issue, and a fix is being implemented. We apologize for the inconvenience and appreciate your patience.

  2. monitoring May 25, 2026, 03:50 PM UTC

    A fix has been implemented, and Mailgun is monitoring the results.

  3. resolved May 25, 2026, 03:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Investigating - 504 Gateway Time-out errors on NA platform

Detected by Pingoru
May 18, 2026, 06:58 AM UTC
Resolved
May 18, 2026, 07:00 AM UTC
Duration
2m
Affected: PHP ProbeEC2 CPU
Timeline · 2 updates
  1. investigating May 18, 2026, 06:58 AM UTC

    We are currently investigating reports of 504 Gateway Time-out errors affecting users on app.etouches.com. Some requests may fail to load or time out during this period. Our engineering team is actively looking into the issue. The next update will be posted within 30 minutes or sooner if there is meaningful progress.

  2. resolved May 18, 2026, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 15, 2026

504 Gateway Time-out errors on North America platform

Detected by Pingoru
May 15, 2026, 09:01 AM UTC
Resolved
May 15, 2026, 11:21 AM UTC
Duration
2h 19m
Affected: PHP ProbeEC2 CPU
Timeline · 8 updates
  1. investigating May 15, 2026, 08:08 AM UTC

    Investigating – 504 Gateway Time-out on North America Server We are investigating reports of 504 Gateway Time-out errors on our North America platform. The issue is being treated with high priority and our engineering team is engaged. Further updates will follow shortly.

  2. investigating May 15, 2026, 09:01 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 15, 2026, 09:01 AM UTC

    Our engineering team continues to investigate the 504 Gateway Time-out errors affecting the North America platform. Root cause analysis is in progress, and all available resources have been engaged on priority. We do not have an ETA at this time. The next update will be shared within 30 minutes, or sooner if there is meaningful progress. We sincerely apologise for the continued disruption and appreciate your patience.

  4. identified May 15, 2026, 09:59 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified May 15, 2026, 10:00 AM UTC

    Monitoring– Our engineering team has identified the root cause of the 504 Gateway Time-out incident on the North America platform and corrective action has been taken. Services are progressively recovering and access is being restored for impacted clients. We are closely monitoring platform performance to ensure full and sustained recovery. A further update will be shared once services are fully stable. We sincerely apologise for the disruption caused and thank you for your patience throughout the incident.

  6. monitoring May 15, 2026, 10:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring May 15, 2026, 10:52 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved May 15, 2026, 11:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 11, 2026

EU Server - 504 Gateway Time-out

Detected by Pingoru
May 11, 2026, 08:27 AM UTC
Resolved
May 11, 2026, 08:37 AM UTC
Duration
9m
Affected: WebStova Attendee Mobile AppsPublic API
Timeline · 2 updates
  1. investigating May 11, 2026, 08:27 AM UTC

    We are currently investigating reports of 504 Gateway Time-out errors affecting users accessing the platform on the EU server. Our team is aware of the issue and is working to restore service. Users in the EU region may experience intermittent timeouts or failed page loads. We will provide updates every 20 minutes until full service is restored.

  2. resolved May 11, 2026, 08:37 AM UTC

    Resolved - The EU server is operating normally. The 504 Gateway Time-out errors have been cleared. Thank you for your patience.

Read the full incident report →

Minor February 24, 2026

Event Emails scheduled blasts delays in APAC

Detected by Pingoru
Feb 24, 2026, 03:12 AM UTC
Resolved
Feb 24, 2026, 05:27 AM UTC
Duration
2h 15m
Affected: Email
Timeline · 4 updates
  1. investigating Feb 24, 2026, 03:12 AM UTC

    We have been investigating reports of a delay in sending outbound emails in APAC. This will affect Registration event emails scheduled via schedule email blast feature. We will provide updates regularly.

  2. identified Feb 24, 2026, 03:43 AM UTC

    The issue causing delays in processing event email scheduled blasts has been identified and a fix is being implemented.

  3. monitoring Feb 24, 2026, 04:29 AM UTC

    A fix for the issue has been applied and we can see the Registration event emails scheduled via schedule email blasts sending without delays again. We continue to monitor the fix.

  4. resolved Feb 24, 2026, 05:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 28, 2026

Degraded Performance accessing Websites and navigating the North American Server

Detected by Pingoru
Jan 28, 2026, 10:46 PM UTC
Resolved
Jan 29, 2026, 12:49 AM UTC
Duration
2h 3m
Affected: Web
Timeline · 4 updates
  1. investigating Jan 28, 2026, 10:46 PM UTC

    We're experiencing degraded performance accessing the Websites module and navigating the North American server. We are currently looking into the issue. We will continue to post updates throughout the process.

  2. identified Jan 28, 2026, 11:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2026, 11:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2026, 12:49 AM UTC

    The issue of degraded performance accessing the Websites module and navigating the North American server was resolved now.

Read the full incident report →

Major January 7, 2026

Degraded Performance accessing Websites on the North American Server

Detected by Pingoru
Jan 07, 2026, 09:10 PM UTC
Resolved
Jan 07, 2026, 09:47 PM UTC
Duration
37m
Affected: Web
Timeline · 4 updates
  1. investigating Jan 07, 2026, 09:17 PM UTC

    We're experiencing degraded performance accessing the Websites module on the North American server and are currently looking into the issue. We will continue to post updates throughout the process.

  2. identified Jan 07, 2026, 09:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 07, 2026, 09:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 07, 2026, 09:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Degraded Email Performance

Detected by Pingoru
Oct 20, 2025, 07:38 PM UTC
Resolved
Oct 20, 2025, 10:38 PM UTC
Duration
3h
Affected: Email
Timeline · 2 updates
  1. investigating Oct 20, 2025, 07:38 PM UTC

    We have been investigating reports of a delay in sending outbound emails, this will affect Registration, Marketing, Networking & Abstracts. We will provide updates regularly as we have more information.

  2. resolved Oct 20, 2025, 10:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Abstracts Module - Degraded Performance

Detected by Pingoru
Oct 20, 2025, 04:59 PM UTC
Resolved
Oct 20, 2025, 09:09 PM UTC
Duration
4h 9m
Affected: Web
Timeline · 3 updates
  1. investigating Oct 20, 2025, 04:59 PM UTC

    We’re currently experiencing degraded performance issues related to the Abstracts Module. Our team is currently working to restore normal performance levels. We apologize for any inconvenience and will continue to provide updates.

  2. investigating Oct 20, 2025, 06:21 PM UTC

    Our team is continuing to investigate this issue. We apologize for the inconvenience and will continue to provide updates as we have more information.

  3. resolved Oct 20, 2025, 09:09 PM UTC

    This incident has been resolved.

Read the full incident report →