Stova incident

Investigating - 504 Gateway Time-out errors on NA platform

Minor Resolved View vendor source →

Stova experienced a minor incident on May 18, 2026 affecting PHP Probe and EC2 CPU, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 06:58 AM UTC
Resolved
May 18, 2026, 07:00 AM UTC
Duration
2m
Detected by Pingoru
May 18, 2026, 06:58 AM UTC

Affected components

PHP ProbeEC2 CPU

Update timeline

  1. investigating May 18, 2026, 06:58 AM UTC

    We are currently investigating reports of 504 Gateway Time-out errors affecting users on app.etouches.com. Some requests may fail to load or time out during this period. Our engineering team is actively looking into the issue. The next update will be posted within 30 minutes or sooner if there is meaningful progress.

  2. resolved May 18, 2026, 07:00 AM UTC

    This incident has been resolved.