Stova incident

Event Emails scheduled blasts delays in APAC

Minor Resolved View vendor source →

Stova experienced a minor incident on February 24, 2026 affecting Email, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 03:12 AM UTC
Resolved
Feb 24, 2026, 05:27 AM UTC
Duration
2h 15m
Detected by Pingoru
Feb 24, 2026, 03:12 AM UTC

Affected components

Email

Update timeline

  1. investigating Feb 24, 2026, 03:12 AM UTC

    We have been investigating reports of a delay in sending outbound emails in APAC. This will affect Registration event emails scheduled via schedule email blast feature. We will provide updates regularly.

  2. identified Feb 24, 2026, 03:43 AM UTC

    The issue causing delays in processing event email scheduled blasts has been identified and a fix is being implemented.

  3. monitoring Feb 24, 2026, 04:29 AM UTC

    A fix for the issue has been applied and we can see the Registration event emails scheduled via schedule email blasts sending without delays again. We continue to monitor the fix.

  4. resolved Feb 24, 2026, 05:27 AM UTC

    This incident has been resolved.