Stova incident

Registration form links load blank sites for attendees on front end

Major Resolved View vendor source →

Stova experienced a major incident on October 6, 2026 affecting Web, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 04:45 AM UTC
Resolved
Oct 06, 2026, 05:37 AM UTC
Duration
52m
Detected by Pingoru
Oct 06, 2026, 04:45 AM UTC

Affected components

Web

Update timeline

  1. investigating Oct 06, 2026, 04:45 AM UTC

    We are currently investigating issue of registration links loading blank pages on front end for attendees. There is no impact on remaining modules Websites, Survey, Abstracts, Meeting Registration links are accessible on both front and back end.

  2. identified Oct 06, 2026, 05:07 AM UTC

    The root cause of registration links loading blank pages was identified. Fix is going through final phase of testing and once completed will be deployed to live environment.

  3. resolved Oct 06, 2026, 05:37 AM UTC

    The issue of registration links loading blank pages on front end for attendees was resolved.