Stova incident

504 Gateway Time-out errors on North America platform

Critical Ongoing View vendor source →

Stova is currently experiencing a critical incident affecting PHP Probe and EC2 CPU, which began 2h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 08:08 AM UTC
Resolved
Ongoing
Duration
● 1h 37m
Detected by Pingoru
May 15, 2026, 08:08 AM UTC

Affected components

PHP ProbeEC2 CPU

Update timeline

  1. investigating May 15, 2026, 08:08 AM UTC

    Investigating – 504 Gateway Time-out on North America Server We are investigating reports of 504 Gateway Time-out errors on our North America platform. The issue is being treated with high priority and our engineering team is engaged. Further updates will follow shortly.

  2. investigating May 15, 2026, 09:01 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 15, 2026, 09:01 AM UTC

    Our engineering team continues to investigate the 504 Gateway Time-out errors affecting the North America platform. Root cause analysis is in progress, and all available resources have been engaged on priority. We do not have an ETA at this time. The next update will be shared within 30 minutes, or sooner if there is meaningful progress. We sincerely apologise for the continued disruption and appreciate your patience.