Stova incident

504 Gateway Time-out errors on NA platform

Critical Resolved View vendor source →

Stova experienced a critical incident on June 22, 2026 affecting Web, lasting 5h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 05:34 PM UTC
Resolved
Jun 22, 2026, 11:14 PM UTC
Duration
5h 40m
Detected by Pingoru
Jun 22, 2026, 05:34 PM UTC

Affected components

Web

Update timeline

  1. investigating Jun 22, 2026, 05:34 PM UTC

    We are currently investigating reports of users experiencing 504 Gateway Timeout errors on the NA platform. Our engineering team is actively working to identify the cause and restore normal service. We will provide further updates as more information becomes available.

  2. monitoring Jun 22, 2026, 05:40 PM UTC

    A fix has been implemented, and our team is currently monitoring the platform to ensure services remain stable.

  3. resolved Jun 22, 2026, 11:14 PM UTC

    Resolved – The 504 Gateway Time-out incident on the North America platform has now been fully resolved. We have been closely monitoring performance and services have been stable since the fix was implemented 5 hrs ago. Our engineering team has confirmed sustained recovery across all impacted components. We sincerely apologise for the disruption caused during this incident and thank you for your patience and understanding throughout.