Stova incident

Marketing email blasts not sending in APAC region

Ongoing since 12:50 AM UTC, affecting Email.

identified Nov 06, 2026, 01:42 AM UTC

Root cause of the issue was identified and our development Team is currently working on a fix.

Started
Nov 06, 2026, 12:50 AM UTC
Resolved
Ongoing
Duration
● 1h 30m
Detected by Pingoru
Nov 06, 2026, 12:50 AM UTC

Affected components

Email

Update timeline

  1. investigating Nov 06, 2026, 12:50 AM UTC

    We are currently investigating marketing module email blasts not sending in APAC Region. System auto-triggered emails, registration emails sent via Registrant List and scheduled event emails blasts are not impacted.

  2. identified Nov 06, 2026, 01:42 AM UTC

    Root cause of the issue was identified and our development Team is currently working on a fix.

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