Stova Outage History

We are currently investigating issue of registration links loading blank pages on front end for attendees. There is no impact on remaining modules Websites, Survey, Abstracts, Meeting Registration links are accessible on both front and back end.

We are currently investigating email delivery issues for Email Beta registration blasts in APAC and EMEA Regions. System auto-triggered emails, Email Beta registration emails sent via Registrant List and scheduled Email Beta marketing emails blasts are not impacted. There is no impact on non Email Beta Clients with this solution being fully operational.

We are currently investigating the issue of Exago reports not displaying in Clients' accounts on APAC server.

We are continuing the investigation of this issue.

We are currently investigating reports of users experiencing 504 Gateway Timeout errors on the NA platform. Our engineering team is actively working to identify the cause and restore normal service. We will provide further updates as more information becomes available.

We are currently investigating reports of 504 Gateway Time-out errors affecting users on app.etouches.com. Some requests may fail to load or time out during this period. Our engineering team is actively looking into the issue. The next update will be posted within 30 minutes or sooner if there is meaningful progress.

Investigating – 504 Gateway Time-out on North America Server We are investigating reports of 504 Gateway Time-out errors on our North America platform. The issue is being treated with high priority and our engineering team is engaged. Further updates will follow shortly.

We are continuing to investigate this issue.

Our engineering team continues to investigate the 504 Gateway Time-out errors affecting the North America platform. Root cause analysis is in progress, and all available resources have been engaged on priority. We do not have an ETA at this time. The next update will be shared within 30 minutes, or sooner if there is meaningful progress. We sincerely apologise for the continued disruption and appreciate your patience.

We are currently investigating reports of 504 Gateway Time-out errors affecting users accessing the platform on the EU server. Our team is aware of the issue and is working to restore service. Users in the EU region may experience intermittent timeouts or failed page loads. We will provide updates every 20 minutes until full service is restored.

We have been investigating reports of a delay in sending outbound emails in APAC. This will affect Registration event emails scheduled via schedule email blast feature. We will provide updates regularly.

We are currently investigating this issue.

We're experiencing degraded performance accessing the Websites module and navigating the North American server. We are currently looking into the issue. We will continue to post updates throughout the process.

We're experiencing degraded performance accessing the Websites module on the North American server and are currently looking into the issue. We will continue to post updates throughout the process.

We have been investigating reports of a delay in sending outbound emails, this will affect Registration, Marketing, Networking & Abstracts. We will provide updates regularly as we have more information.

We’re currently experiencing degraded performance issues related to the Abstracts Module. Our team is currently working to restore normal performance levels. We apologize for any inconvenience and will continue to provide updates.

Our team is continuing to investigate this issue. We apologize for the inconvenience and will continue to provide updates as we have more information.