Storable Easy incident
Multi-facility users locked out of Easy Storage Solutions accounts
Resolved after 1 hour 52 minutes, affecting Storable Easy Software, on September 10, 2024.
We've resolved an issue where multi-facility users were locked out of their accounts. Thank you for your patience as we fixed this issue.
Affected components
Update timeline
- identified Sep 10, 2024, 04:23 PM UTC
We're aware of an issue where multi-facility users are locked out of their accounts. Users are logged out if they were logged in, and they aren't able to log back in. We have identified this issue and are working to resolve the problem. We apologize for any inconvenience.
- resolved Sep 10, 2024, 06:16 PM UTC
We've resolved an issue where multi-facility users were locked out of their accounts. Thank you for your patience as we fixed this issue.
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