Storable Easy incident

Some users unable to login to Easy Storage Solutions

Resolved after 21 hours 14 minutes, affecting Storable Easy Software, on February 25, 2025.

monitoring Feb 25, 2025, 09:29 PM UTC

A fix has been implemented and we are monitoring results. Thank you for your patience.

Started
Feb 25, 2025, 06:17 PM UTC
Resolved
Feb 26, 2025, 03:31 PM UTC
Duration
21h 14m
Detected by Pingoru
Feb 25, 2025, 06:17 PM UTC

Affected components

Storable Easy Software

Update timeline

  1. investigating Feb 25, 2025, 06:17 PM UTC

    We are aware of an issue that is causing some users to receive an error message when attempting to log in to Easy Storage Solutions. We are investigating the issue and apologize for the inconvenience. If you are experiencing this issue, please clear your browser cache and reattempt to log in again. If the issue persists, resetting your password should allow you to regain access.

  2. monitoring Feb 25, 2025, 09:29 PM UTC

    A fix has been implemented and we are monitoring results. Thank you for your patience.

  3. resolved Feb 26, 2025, 03:31 PM UTC

    This incident has been resolved.

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