StarRez experienced a minor incident on March 27, 2025 affecting Canada Central and Canada East and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Canada CentralCanada EastCentral USEast USEast US 2France CentralNorth Central USNorth EuropeSouth Africa NorthSouth Central US
Update timeline
- identified Mar 27, 2025, 11:57 AM UTC
We have identified an issue causing customers to lose Adobe Sign functionality. Customers with Adobe Sign and vanity domains on their Portalx will have lost both Adobe Sign and vanity domain functionality. Engineers are currently rolling out a fix for this issue with some sites functionality already restored
- monitoring Mar 27, 2025, 12:08 PM UTC
A fix has been implemented with all sites functionality restored.
- resolved Mar 27, 2025, 12:47 PM UTC
This incident has been resolved.