StarRez incident

Service Disruption - THD VPN Tunnel

Notice Resolved View vendor source →

StarRez experienced a notice incident on April 28, 2026 affecting The Housing Director Cloud Services, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 11:54 AM UTC
Resolved
Apr 28, 2026, 12:58 PM UTC
Duration
1h 3m
Detected by Pingoru
Apr 28, 2026, 11:54 AM UTC

Affected components

The Housing Director Cloud Services

Update timeline

  1. monitoring Apr 28, 2026, 11:54 AM UTC

    There was a temporary disruption affecting access to the THD VPN tunnel. Services have since been fully restored, and we are continuing to monitor the situation closely.

  2. resolved Apr 28, 2026, 12:58 PM UTC

    This incident has been resolved.