StarRez incident

Service Disruption: West Central US

Major Ongoing View vendor source →

StarRez is currently experiencing a major incident affecting West Central US, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 03:56 PM UTC
Resolved
Ongoing
Duration
● 1h 39m
Detected by Pingoru
May 11, 2026, 03:56 PM UTC

Affected components

West Central US

Update timeline

  1. investigating May 11, 2026, 03:56 PM UTC

    We are aware of a service disruption currently. We are investigating the cause and will provide additional updates as possible, or within the next 60 minutes.

  2. identified May 11, 2026, 04:55 PM UTC

    We’ve identified an issue with an upstream service provider that is impacting availability for a number of clients. We have escalated the issue with the provider to expedite remediation and are actively monitoring the situation. Further updates will be shared as more information becomes available.