StarRez experienced a minor incident on August 5, 2024 affecting East US, lasting 19h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2024, 03:22 AM UTC
Customers in the East US region are currently experiencing intermittent service disruptions. - Engineers are actively working to remediate the issue. - Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team
- identified Aug 05, 2024, 04:19 AM UTC
Preventative action is now being taken to prevent any further impact to customers within this region. - Next update as warranted by a change of events. Apologies for any inconvenience, StarRez Team
- identified Aug 05, 2024, 09:19 AM UTC
Preventative action is still being performed to prevent any further impact to customers within this region. - Next update as warranted by a change of events. Apologies for any inconvenience, StarRez Team
- identified Aug 05, 2024, 11:56 AM UTC
The East US Region issue has been resolved.
- resolved Aug 05, 2024, 10:48 PM UTC
This incident has been resolved.