StarRez incident

Service Distruption - Iris

Ongoing since 12:08 PM UTC, affecting Iris Conference and Iris Registration.

identified Nov 10, 2026, 12:47 PM UTC

Iris customers are experiencing a service disruption. The cause is an expired SSL certificate. Engineers have identified the issue and are replacing the certificate across Iris services. The next update is due within 60 minutes, or as warranted by changes in events.

Started
Nov 10, 2026, 12:08 PM UTC
Resolved
Ongoing
Duration
● 40m
Detected by Pingoru
Nov 10, 2026, 12:08 PM UTC

Affected components

Iris ConferenceIris Registration

Update timeline

  1. investigating Nov 10, 2026, 12:08 PM UTC

    Iris customers are experiencing a service disruption caused by an issue with SSL certificates. Engineers are actively working to remediate the issue. The next update is due within 60 minutes, or as warranted by changes in events.

  2. identified Nov 10, 2026, 12:47 PM UTC

    Iris customers are experiencing a service disruption. The cause is an expired SSL certificate. Engineers have identified the issue and are replacing the certificate across Iris services. The next update is due within 60 minutes, or as warranted by changes in events.

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