Stark Bank Outage History

Stark Bank is up right now

Pingoru has recorded 50 incidents for Stark Bank: 17 in the last 12 months and 2 in the last 90 days.

Source: status.starkbank.com

50incidents recorded
17last 12 months
2last 90 days
4 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Stark Bank in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202641 of 720 (0%)
May 2026128 of 744 (4%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202625 of 744 (1%)
September 202600 of 720 (0%)
October 202600 of 522 (0%)

Incidents, newest first

Critical August 19, 2026 Instability in the communication with Central Bank's 4h 51m API Pix Key, API Transfer, API Invoice, API Deposit and 1 more

Started Aug 19, 2026, 10:26 PM UTC· resolved Aug 20, 2026, 03:18 AM UTC

  1. investigating Aug 19, 2026, 10:26 PM UTC

    We are currently investigating this issue.

  2. identified Aug 19, 2026, 11:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 20, 2026, 03:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 3, 2026 Transfer validation error 2m API Transfer

Started Aug 03, 2026, 02:56 PM UTC· resolved Aug 03, 2026, 02:59 PM UTC

  1. investigating Aug 03, 2026, 02:56 PM UTC

    There was an instability in the creation of transfers resulting in 400 errors in the API

  2. identified Aug 03, 2026, 02:57 PM UTC

    The issue was identified and a correction is being deployed

  3. resolved Aug 03, 2026, 02:59 PM UTC

    The incident has been resolved

Read the full incident report →

Major May 11, 2026 Instability in the communication with Visa - Acquiring 1d 3h API Card Acquiring

Started May 11, 2026, 03:57 PM UTC· resolved May 12, 2026, 07:28 PM UTC

  1. identified May 11, 2026, 03:57 PM UTC

    We are currently experiencing an issue with our acquiring service that is preventing some Visa transactions from being approved. All other card networks are operating normally. Our team is actively working with Visa to resolve this as quickly as possible.

  2. monitoring May 12, 2026, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2026, 07:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026 Pix Cash-out Status Update Delay –

Started Apr 21, 2026, 03:30 PM UTC· resolved Apr 21, 2026, 03:30 PM UTC

  1. resolved Apr 21, 2026, 04:21 PM UTC

    The status of some Transfers and BrcodePayments experienced a delay in updates between 12:35 and 12:55 BRT. The incident has been resolved and all statuses are now reflecting correctly. No transactions were lost or affected, only the status updates were delayed during this window.

Read the full incident report →

Minor April 14, 2026 Settlement Bank Boleto, BoletoPayment and TaxPayment instability 1h 22m API Boleto, API Boleto Payment, API Utility & Tax Payment

Started Apr 14, 2026, 03:59 PM UTC· resolved Apr 14, 2026, 05:21 PM UTC

  1. identified Apr 14, 2026, 03:59 PM UTC

    There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

  2. identified Apr 14, 2026, 04:18 PM UTC

    The issue has been identified as an instability with our settlement bank.

  3. resolved Apr 14, 2026, 05:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 11, 2026 System instability –

Started Apr 11, 2026, 02:00 AM UTC· resolved Apr 11, 2026, 02:00 AM UTC

  1. resolved Apr 11, 2026, 11:14 PM UTC

    We observed widespread system instability across our infrastructure, resulting in elevated error rates. The incident occurred from 11:02 on April 10th until 00:22 on April 11th. The issue has been mitigated and services have returned to normal operation.

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Notice April 11, 2026 There is an instability in the Pix settlement system –

Started Apr 11, 2026, 02:00 AM UTC· resolved Apr 11, 2026, 02:00 AM UTC

  1. resolved Apr 11, 2026, 03:33 AM UTC

    We are currently investigating this issue.

Read the full incident report →

Major March 1, 2026 Instability in the communication with Central Bank's DICT 20h 35m API Pix Key

Started Mar 01, 2026, 02:49 AM UTC· resolved Mar 01, 2026, 11:24 PM UTC

  1. identified Mar 01, 2026, 02:49 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 01, 2026, 03:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Mar 01, 2026, 03:27 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 01, 2026, 11:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026 Webhook delivery latency 8s API Webhook

Started Feb 13, 2026, 06:24 PM UTC· resolved Feb 13, 2026, 06:24 PM UTC

  1. monitoring Feb 13, 2026, 06:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Feb 13, 2026, 06:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 22, 2026 There is an instability in our gateway system. – API Gateway, Web Banking, API Pix Key, API Transfer and 16 more

Started Jan 22, 2026, 09:03 PM UTC· resolved Jan 22, 2026, 09:03 PM UTC

  1. resolved Jan 22, 2026, 09:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2026 There is an instability in the Brcode system. 56s API Invoice, API Deposit

Started Jan 22, 2026, 06:36 PM UTC· resolved Jan 22, 2026, 06:37 PM UTC

  1. identified Jan 22, 2026, 06:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 22, 2026, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 19, 2026 There is an instability in Central Bank's system. 31m API Pix Key, API Transfer, API Invoice, API Deposit and 1 more

Started Jan 19, 2026, 05:48 PM UTC· resolved Jan 19, 2026, 06:20 PM UTC

  1. monitoring Jan 19, 2026, 05:48 PM UTC

    We are currently experiencing a Pix instability due to an issue in the Central Bank’s systems. Our team is monitoring the situation and will provide updates as more information becomes available.

  2. monitoring Jan 19, 2026, 05:51 PM UTC

    The current issue is affecting the Central Bank’s DICT system, preventing the use of Pix keys in any capacity.

  3. monitoring Jan 19, 2026, 06:13 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 19, 2026, 06:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 10, 2025 Card Acquiring authorization instability –

Started Dec 10, 2025, 10:00 PM UTC· resolved Dec 10, 2025, 10:00 PM UTC

  1. resolved Dec 16, 2025, 10:35 PM UTC

    Between 10/dez 18:50 and 11/12 09:30 (GMT-3), some card purchase transactions were not approved due to an internal issue in the acquiring authorization flow. The issue was resolved, and all systems have been operating normally since then.

Read the full incident report →

Minor November 5, 2025 Settlement Bank communication instability 43m API Boleto, API Boleto Payment, API Utility & Tax Payment

Started Nov 05, 2025, 11:32 AM UTC· resolved Nov 05, 2025, 12:15 PM UTC

  1. investigating Nov 05, 2025, 11:32 AM UTC

    There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

  2. resolved Nov 05, 2025, 12:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 23, 2025 Instability in provider postal code lookup (physical card requests) 17h 29m API Corporate Card

Started Oct 23, 2025, 07:33 PM UTC· resolved Oct 24, 2025, 01:02 PM UTC

  1. investigating Oct 23, 2025, 07:33 PM UTC

    We’re currently investigating an instability in the provider postal code lookup service, which affects only the address search step in physical card requests.

  2. monitoring Oct 23, 2025, 08:02 PM UTC

    After further investigation, we identified that the issue was caused by an instability in our provider’s services. The service now appears to have stabilized, and our team is currently monitoring to ensure everything remains fully operational.

  3. resolved Oct 24, 2025, 01:02 PM UTC

    We have been monitoring the provider’s service since yesterday, and it has remained stable during this period. As the functionality has been consistently operating as expected, we are now marking this incident as resolved.

Read the full incident report →

Major October 6, 2025 There is an instability in Central Bank's DICT system. PixKey queries and BR Code previews are unavailable. 1h 28m API Pix Key, API Brcode Payment

Started Oct 06, 2025, 09:43 PM UTC· resolved Oct 06, 2025, 11:11 PM UTC

  1. investigating Oct 06, 2025, 09:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 06, 2025, 09:43 PM UTC

    We are monitoring

  3. resolved Oct 06, 2025, 11:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 23, 2025 Instability in Pix settlement 24m API Pix Key, API Transfer, API Invoice, API Deposit and 1 more

Started Sep 23, 2025, 09:21 PM UTC· resolved Sep 23, 2025, 09:46 PM UTC

  1. investigating Sep 23, 2025, 09:21 PM UTC

    There is an instability in processing Pix operations.

  2. resolved Sep 23, 2025, 09:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 12, 2025 Infrastructure instability 20h 1m API Gateway, Web Banking, API Pix Key, API Transfer and 16 more

Started Jun 12, 2025, 06:00 PM UTC· resolved Jun 13, 2025, 02:02 PM UTC

  1. investigating Jun 12, 2025, 06:43 PM UTC

    We are currently investigating an infrastructure instability affecting multiple services.

  2. identified Jun 12, 2025, 07:01 PM UTC

    The issue was identified as a global problem in Google Cloud, already reported on their status page.

  3. monitoring Jun 12, 2025, 09:53 PM UTC

    The Google incident has not been officially resolved yet; however, our services are currently stable and functional. We'll continue to monitor the situation closely until Google officially confirms the issue has been resolved.

  4. resolved Jun 13, 2025, 02:02 PM UTC

    The services have been monitored and remain stable. Additionally, Google has reported the resolution of the incidents on their status page; therefore, we are closing the incident.

Read the full incident report →

Major May 30, 2025 Instability in Pix cash out 5h 3m API Transfer, API Invoice, API Deposit, API Brcode Payment

Started May 30, 2025, 08:00 PM UTC· resolved May 31, 2025, 01:04 AM UTC

  1. investigating May 30, 2025, 09:36 PM UTC

    There is an instability in processing cash out Pix operations.

  2. investigating May 30, 2025, 10:40 PM UTC

    We are continuing to investigate this issue. There is an instability in processing cash out and now cash in Pix operations.

  3. resolved May 31, 2025, 01:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 17, 2025 Settlement Bank instability 1d 11h API Boleto, API Boleto Payment, API Utility & Tax Payment

Started May 17, 2025, 03:00 PM UTC· resolved May 19, 2025, 02:54 AM UTC

  1. identified May 17, 2025, 03:00 PM UTC

    There is an instability in our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.

  2. resolved May 19, 2025, 02:54 AM UTC

    This incident has been resolved. All statuses have been updated.

Read the full incident report →

Major May 12, 2025 Network communication Instability 8d 23h API Corporate Card

Started May 12, 2025, 06:32 PM UTC· resolved May 21, 2025, 06:04 PM UTC

  1. investigating May 12, 2025, 06:32 PM UTC

    Since May 8th, there has been an incident affecting communication with Mastercard, causing purchase confirmations and reversals to remain pending until communication is reestablished.

  2. identified May 14, 2025, 07:08 PM UTC

    Mastercard's support team worked on the issue on their side and our connection was reestablished.

  3. monitoring May 14, 2025, 07:32 PM UTC

    The fix was made by mastercard, now we are monitoring our systems

  4. resolved May 21, 2025, 06:04 PM UTC

    We’ve been monitoring the systems since the issue was resolved, and everything has remained normal.

Read the full incident report →

Minor May 12, 2025 DICT Instability 19m API Pix Key, API Brcode Payment

Started May 12, 2025, 01:54 PM UTC· resolved May 12, 2025, 02:14 PM UTC

  1. investigating May 12, 2025, 01:54 PM UTC

    There is an instability in the communication with DICT causing some Pix key queries and BR Code previews to fail.

  2. resolved May 12, 2025, 02:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 14, 2025 Instability in the communication with our Boleto settlement bank 3h 32m API Boleto

Started Jan 14, 2025, 05:59 PM UTC· resolved Jan 14, 2025, 09:32 PM UTC

  1. investigating Jan 14, 2025, 05:59 PM UTC

    There has been an instability when registering boletos in our settlement bank.

  2. identified Jan 14, 2025, 05:59 PM UTC

    The issue was identified and the team is working on a fix.

  3. monitoring Jan 14, 2025, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 14, 2025, 09:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 23, 2024 Purchase Instability 9h 43m API Corporate Card

Started Oct 23, 2024, 02:45 AM UTC· resolved Oct 23, 2024, 12:29 PM UTC

  1. monitoring Oct 23, 2024, 02:45 AM UTC

    We would like to inform you that today, the purchase system experienced an instability at 10/22/2024 from 6:09 PM to 11:00 PM, which resulted in some purchases being denied. The issue has stopped occurring, and the system is currently stable.

  2. resolved Oct 23, 2024, 12:29 PM UTC

    This incident has been resolved.

Read the full incident report →