Stark Bank incident
Settlement Bank Boleto, BoletoPayment and TaxPayment instability
Affected components
API BoletoAPI Boleto PaymentAPI Utility & Tax Payment
Update timeline
- identified Apr 14, 2026, 03:59 PM UTC
There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.
- identified Apr 14, 2026, 04:18 PM UTC
The issue has been identified as an instability with our settlement bank.
- resolved Apr 14, 2026, 05:21 PM UTC
This incident has been resolved.
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