Stark Bank incident

Settlement Bank Boleto, BoletoPayment and TaxPayment instability

Minor Resolved View vendor source →

Stark Bank experienced a minor incident on April 14, 2026 affecting API Boleto and API Boleto Payment and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 03:59 PM UTC
Resolved
Apr 14, 2026, 05:21 PM UTC
Duration
1h 22m
Detected by Pingoru
Apr 14, 2026, 03:59 PM UTC

Affected components

API BoletoAPI Boleto PaymentAPI Utility & Tax Payment

Update timeline

  1. identified Apr 14, 2026, 03:59 PM UTC

    There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

  2. identified Apr 14, 2026, 04:18 PM UTC

    The issue has been identified as an instability with our settlement bank.

  3. resolved Apr 14, 2026, 05:21 PM UTC

    This incident has been resolved.