Resolved after 43 minutes, affecting API Boleto and API Boleto Payment and 1 more, on November 5, 2025.
There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.
Affected components
API BoletoAPI Boleto PaymentAPI Utility & Tax Payment
Update timeline
- investigating Nov 05, 2025, 11:32 AM UTC
There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.
- resolved Nov 05, 2025, 12:15 PM UTC
This incident has been resolved.
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