Stark Bank incident
Instability in the communication with our Boleto settlement bank
Critical Vendor's status page →
Resolved after 3 hours 32 minutes, affecting API Boleto, on January 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
API Boleto
Update timeline
- investigating Jan 14, 2025, 05:59 PM UTC
There has been an instability when registering boletos in our settlement bank.
- identified Jan 14, 2025, 05:59 PM UTC
The issue was identified and the team is working on a fix.
- monitoring Jan 14, 2025, 09:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2025, 09:32 PM UTC
This incident has been resolved.
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