Stark Bank incident

Instability in the communication with Visa - Acquiring

Resolved after 1 day 3 hours, affecting API Card Acquiring, on May 11, 2026.

monitoring May 12, 2026, 03:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 11, 2026, 03:57 PM UTC
Resolved
May 12, 2026, 07:28 PM UTC
Duration
1d 3h
Detected by Pingoru
May 11, 2026, 03:57 PM UTC

Affected components

API Card Acquiring

Update timeline

  1. identified May 11, 2026, 03:57 PM UTC

    We are currently experiencing an issue with our acquiring service that is preventing some Visa transactions from being approved. All other card networks are operating normally. Our team is actively working with Visa to resolve this as quickly as possible.

  2. monitoring May 12, 2026, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2026, 07:28 PM UTC

    This incident has been resolved.

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