Stark Bank incident

Settlement Bank communication instability

Minor Resolved View vendor source →

Stark Bank experienced a minor incident on July 25, 2025 affecting API Boleto and API Boleto Payment and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 01:07 PM UTC
Resolved
Jul 25, 2025, 02:40 PM UTC
Duration
1h 33m
Detected by Pingoru
Jul 25, 2025, 01:07 PM UTC

Affected components

API BoletoAPI Boleto PaymentAPI Utility & Tax Payment

Update timeline

  1. investigating Jul 25, 2025, 01:07 PM UTC

    There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.

  2. resolved Jul 25, 2025, 02:40 PM UTC

    This incident has been resolved.