Stark Bank incident

Settlement Bank communication instability

Minor Resolved View vendor source →

Stark Bank experienced a minor incident on August 6, 2025 affecting API Boleto and API Boleto Payment and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 02:21 PM UTC
Resolved
Aug 06, 2025, 02:48 PM UTC
Duration
27m
Detected by Pingoru
Aug 06, 2025, 02:21 PM UTC

Affected components

API BoletoAPI Boleto PaymentAPI Utility & Tax Payment

Update timeline

  1. investigating Aug 06, 2025, 02:21 PM UTC

    There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.

  2. resolved Aug 06, 2025, 02:48 PM UTC

    This incident has been resolved.