Staffbase incident
[European System] [App/Intranet] – Degraded performance in App/Intranet
Ongoing since 08:00 AM UTC, affecting App/Intranet/Email (Core API (Europe) [SLA]) and App/Intranet/Email (Common Features).
[European System] [App/Intranet] – Degraded performance in App/Intranet Affected feature: App/Intranet Performance on the European System has returned to normal levels, and App/Intranet is responding as expected again. We will continue to monitor the system closely to ensure performance remains stable. If you continue to experience slow or unresponsive behavior, please contact our support at [email protected]: mailto:[email protected].
Affected components
Update timeline
- investigating Nov 06, 2026, 08:00 AM UTC
Affected feature: App/Intranet Since this morning, some customers on the European System have been experiencing slow loading times or unresponsive behavior in App/Intranet. We have identified the cause of the performance issues. Our teams are actively working to implement a fix and restore full functionality. We will provide a further update as soon as the fix is in place. You can see on which system your application is hosted by going to the Studio > Settings > API Access tab. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at [email protected]: mailto:[email protected].
- monitoring Nov 06, 2026, 08:15 AM UTC
[European System] [App/Intranet] – Degraded performance in App/Intranet Affected feature: App/Intranet Performance on the European System has returned to normal levels, and App/Intranet is responding as expected again. We will continue to monitor the system closely to ensure performance remains stable. If you continue to experience slow or unresponsive behavior, please contact our support at [email protected]: mailto:[email protected].
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