Is Staffbase down?

Customers hosted in our US region may be unable to access the Staffbase App and Intranet. We are investigating the disruption and working to restore access.

Customers hosted in our US region may continue to experience issues accessing the Staffbase App and Intranet. We have identified the issue and are working on a fix to restore access.

We have implemented a fix to address the access issues affecting the Americas system, and access is returning to normal. We will continue to monitor the system closely to ensure access remains stable. If you continue to experience issues accessing your application, please contact our support at [[email protected]](mailto:[email protected] "[email protected]").

The access issues affecting the Americas system have been resolved. Full service has been restored and all systems are operating normally. A Post Mortem for this incident will be published following our internal review. We apologize for any inconvenience this may have caused. Thank you for your patience. If you are still experiencing issues, please reach out to our support team at [[email protected]](mailto:[email protected] "[email protected]").

We are aware of the critical PHP vulnerabilities published today (CVE-2026-109618 and CVE-2026-109619) and have been monitoring the situation closely since this morning. Emergency web application firewall rules addressing these vulnerabilities were deployed by Cloudflare earlier today and are active across our infrastructure. We have seen no indication of exploitation in our environment. The core Staffbase platform does not use the affected components. A small number of plugins do. These have already been moved to hardened base images, and we will roll out the patched PHP versions as soon as they become available in those base images. All systems are operating normally. We will continue to monitor the situation and provide an update if anything changes. If you have any questions regarding this topic, please reach out to our support team at [[email protected]](mailto:[email protected]).

We have received reports that customers using Email Modern on the European and Americas systems are currently unable to send emails. Affected users may see a "Something went wrong" error message when attempting to send. Our teams are actively investigating the issue and working to restore email sending as quickly as possible. You can see on which system your application is hosted by going to the Studio > Settings > API Access tab. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at [[email protected]](mailto:[email protected] "[email protected]").

The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at [[email protected]](https://[email protected]) in case you're still having any problems. We’re happy to help!

We are investigating a service disruption from Azure affecting App & Intranet in our European environment. Our team is assessing the impact and working to restore normal service with highest priority.

We have taken measures to address the issue affecting European services, and service availability has improved. Microsoft Azure continues to report an active regional degradation. We are monitoring the platform closely while recovery is verified.

Service availability for our European services has been restored, and we are no longer observing issues related to the regional Microsoft Azure degradation. We apologize for the inconvenience this has caused. Please get in touch with us at [[email protected]](mailto:[email protected] "[email protected]") in case you're still having any problems. We’re happy to help!

We are investigating an issue with Microsoft Azure affecting parts of our European services. Some customers may experience intermittent errors or slow loading when using Common Features. We are monitoring the situation closely and will provide further updates as more information becomes available.

The issue is worsening and our European services are currently unavailable for many customers. We have identified an ongoing issue with Microsoft Azure affecting the platform and are monitoring the situation closely.

We have taken measures to address the issue affecting European services, and service availability has improved. Microsoft Azure continues to report an active regional degradation. We are monitoring the platform closely while recovery is verified.

Service availability for our European services has been restored, and we are no longer observing issues related to the regional Microsoft Azure degradation. We apologize for the inconvenience this has caused. Please get in touch with us at [[email protected]](mailto:[email protected] "[email protected]") in case you're still having any problems. We’re happy to help!