Squarespace incident

Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page

Notice Resolved View vendor source →

Squarespace experienced a notice incident on November 20, 2025 affecting Acuity Scheduling, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 06:02 PM UTC
Resolved
Nov 20, 2025, 06:16 PM UTC
Duration
14m
Detected by Pingoru
Nov 20, 2025, 06:02 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Nov 20, 2025, 06:02 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 20, 2025, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2025, 06:16 PM UTC

    This incident has been resolved.