Squarespace incident

Acuity Scheduling / Slow loading or 500 errors

Major Resolved View vendor source →

Squarespace experienced a major incident on October 29, 2025 affecting Acuity Scheduling, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:40 PM UTC
Resolved
Oct 29, 2025, 09:31 PM UTC
Duration
3h 50m
Detected by Pingoru
Oct 29, 2025, 05:40 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Oct 29, 2025, 05:40 PM UTC

    Some customers may experience slow loading or 500 errors when logging in or taking actions in Acuity.

  2. resolved Oct 29, 2025, 09:31 PM UTC

    This incident has been resolved.