SPS Commerce incident

Document Processing - Identified

Resolved after 22 minutes, affecting Document Processing, on November 9, 2026.

monitoring Nov 09, 2026, 03:07 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 09, 2026, 02:53 PM UTC
Resolved
Nov 09, 2026, 03:15 PM UTC
Duration
22m
Detected by Pingoru
Nov 09, 2026, 02:53 PM UTC

Affected components

Document Processing

Update timeline

  1. identified Nov 09, 2026, 02:53 PM UTC

    We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.

  2. monitoring Nov 09, 2026, 03:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 09, 2026, 03:15 PM UTC

    This incident has been resolved.

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