SPS Commerce experienced a notice incident on August 18, 2026 affecting AS2 Communications, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
AS2 Communications
Update timeline
- monitoring Aug 18, 2026, 04:08 PM UTC
Between 09:48 and 10:26 CST, AS2 Communications experienced an outage on receiving side, preventing customers from sending or documents via AS2 to SPS Commerce. The issue has been resolved and AS2 connectivity is fully restored and currently monitored by team. If customers experienced errors during sending documents for a time of the incident, they need to ensure that affected documents has been successfully resent. We apologize for any disruption this caused.
- resolved Aug 18, 2026, 04:15 PM UTC
This incident has been resolved.