Is SPS Commerce down?
Last checked 4m agoNo active incidents. All 10 components operational.
SPS Commerce is operational right now. Last checked 4m ago; the most recent incident resolved 16d ago.
Real-time SPS Commerce status, recent outages, and incident history: pulled directly from SPS Commerce's official status page at status.spscommerce.com every 5 minutes. Pingoru tracks 10 SPS Commerce services and has captured 2 incidents in the last 90 days (99.99% uptime). Get email, Slack, Discord, or webhook alerts the moment SPS Commerce reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Fulfillment
Timeline · 9 updates
- investigating · Oct 12, 2026, 01:02 PM UTC
We are investigating an issue affecting Fulfillment. Users may be unable to view, open, or send documents within the Fulfillment application. Document processing and data flow are continuing as normal. We will provide an update as soon as we have more information. Thank you for your patience.
- investigating · Oct 12, 2026, 01:18 PM UTC
We are continuing to investigate the issue affecting document viewing and sending within Fulfillment. Our teams have a lead and are actively working to confirm the cause. Document processing and data flow are not impacted and continue as normal. We will provide another update within 10 minutes. Thank you for your patience.
- identified · Oct 12, 2026, 01:25 PM UTC
We have identified the cause of the issue affecting document viewing and sending within Fulfillment and our teams are actively working on a resolution.
- identified · Oct 12, 2026, 01:26 PM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 12, 2026, 01:26 PM UTC
We have identified the cause of the issue affecting document viewing and sending within Fulfillment and our teams are actively working on a resolution.
- identified · Oct 12, 2026, 01:51 PM UTC
Our teams are continuing to work on a resolution for the issue affecting document viewing and sending within Fulfillment. Document processing and data flow are not impacted and continue as normal.
- monitoring · Oct 12, 2026, 02:04 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Oct 12, 2026, 02:36 PM UTC
A fix has been implemented for the issue affecting document viewing and sending within Fulfillment, and we are seeing positive signs of recovery. We are continuing to monitor to confirm full stability and will provide another update within 20 minutes.
- resolved · Oct 12, 2026, 03:07 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- AS2 Communications
Timeline · 2 updates
- monitoring · Aug 18, 2026, 04:08 PM UTC
Between 09:48 and 10:26 CST, AS2 Communications experienced an outage on receiving side, preventing customers from sending or documents via AS2 to SPS Commerce. The issue has been resolved and AS2 connectivity is fully restored and currently monitored by team. If customers experienced errors during sending documents for a time of the incident, they need to ensure that affected documents has been successfully resent. We apologize for any disruption this caused.
- resolved · Aug 18, 2026, 04:15 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 10 components checked every 5 minutesThe longest incident in the last year, Document Processing Delay on July 6, 2026, ran for 4 hours. 8 maintenance windows announced in the same period.
Most affected components, last 12 months
- Document Processing7
- Fulfillment5
- Fulfillment Monitor3
- AS2 Communications2
- Assortment2
Latest incidents
- Fulfillment is Unavailable
We are investigating an issue affecting Fulfillment. Users may be unable to view, open, or send documents within the Fulfillment application. Document…
- AS2 Communications
Between 09:48 and 10:26 CST, AS2 Communications experienced an outage on receiving side, preventing customers from sending or documents via AS2 to SPS…
- Document Processing Delay
We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing…
- Fulfillment is Unavailable ResolvedStarted Oct 12, 2026, 01:02 PM UTC · Resolved Oct 12, 2026, 03:07 PM UTC · 2h 4m
- AS2 Communications ResolvedStarted Aug 18, 2026, 04:08 PM UTC · Resolved Aug 18, 2026, 04:15 PM UTC · 6m