Resolved after 3 days 18 hours, affecting Web App and Mobile Apps, on July 20, 2026.
We have implemented a series of fixes to improve system stability and are currently monitoring the system.
Affected components
Update timeline
- investigating Jul 20, 2026, 07:25 PM UTC
We are currently investigating reports of slowness within the application. Some users may experience delays when loading pages or completing actions. We will provide an update as soon as we have more information.
- investigating Jul 20, 2026, 07:25 PM UTC
We are continuing to investigate this issue.
- investigating Jul 20, 2026, 09:11 PM UTC
We are continuing to investigate this issue.
- investigating Jul 21, 2026, 05:48 PM UTC
We have applied some initial fixes to help mitigate the impact, and are seeing some improvement. However, we are still working to identify the root cause of the issue. Our team continues to actively investigate, and we will provide another update as soon as we know more. We apologize for the ongoing inconvenience.
- monitoring Jul 23, 2026, 09:43 PM UTC
We have implemented a series of fixes to improve system stability and are currently monitoring the system.
- resolved Jul 24, 2026, 01:33 PM UTC
The intermittent performance issues have been resolved.
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