Spruce Health incident

Issue with outbound faxes

Minor Resolved View vendor source →

Spruce Health experienced a minor incident on December 8, 2025 affecting Fax, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 11:23 PM UTC
Resolved
Dec 09, 2025, 12:32 AM UTC
Duration
1h 9m
Detected by Pingoru
Dec 08, 2025, 11:23 PM UTC

Affected components

Fax

Update timeline

  1. investigating Dec 08, 2025, 11:23 PM UTC

    Some outbound faxes are currently failing to send due to an issue with our fax provider. We're monitoring and will update as we know more.

  2. resolved Dec 09, 2025, 12:32 AM UTC

    The issue with outbound faxes is now resolved.