Resolved after 1 hour 26 minutes, affecting Phone Call Routing, on May 19, 2023.
Our telecommunications infrastructure provider is seeing recovery on their end. Outbound and inbound calls should be fully functional at this point.
Affected components
Phone Call Routing
Update timeline
- investigating May 19, 2023, 12:00 AM UTC
Some providers may be experiencing call connectivity issues due to failures on our underlying telecommunications provider's end. We are closely monitoring the situation and will post updates here.
- resolved May 19, 2023, 01:27 AM UTC
Our telecommunications infrastructure provider is seeing recovery on their end. Outbound and inbound calls should be fully functional at this point.
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